What the hell is this, Yell at the Sales Clerk Day? OK, nobody actually shouted, just angry with me for following the company's rules. One said to me, "You don't care, you just want your money?" and "How would you feel being mistreated. You wouldn't like it would you." Whatever. If he is trying to pick a fight with me, he picked the wrong person to screw with. Threaten me all you want how you won't rent from us again when it was your coworker who rented the car with her club discount. If she has rented lots of cars as you say, then she should know the rules by now. As I often say when reciting stories to people, Take your bull shit someplace else cause it ain't working over here. As for the angry customer who threatened to take a college contract away from us because he didn't like his rate, all I can say is negotiate a better rate next time and good luck finding a company that treats you better. I fratenize with the compeition so I know we a...