Drunk people

"We have a piece of shit car from you" were the exact words I heard after my
usual May I help you riff. "Excuse me, what kind of car do you
have?" I ask. " A piece of shit car" he explains. "And I want you to
drive me out another car right now. The trunk is broken." Stroked the
wrong way already, I page my coworker who handles jerks much better than
me after I put him on hold.

Tell my coworker what the man said and she answers. In the lengthy
conversation, she threatens to hang up on him if he continues speaking
to her that way and he can take his issue to the city who rented to his
girlfriend. Then I hear her ask him what exactly would he like her to
do, he is just going to have to wait for a tow truck to bring his
girlfriend another car. Finally she gets his cell phone # to call him
back so he knows when to expect the tow truck. What ticked her off is
him saying that the car is our responsible from now on because the
broken trunk latch allows people to break in through the trunk. Um, that
is not the way it works. Of course, he is too drunk to comprehend that.

My coworker is now in a bad mood and calls the renting city to demand a
manager. The manager explains the couple stated 15 minutes ago they
would return the car tomorrow. And she did not like talking to the
boyfriend either. My coworker is convinced both people who are parked at
a bar are "lit" (drunk). She calls the man's phone to demand to speak to
the woman who rented the car. Much nicer person apologizing for her
boyfriend.

After the lady explains the trunk bouncing up and down was annoying and
since she lived here in town she didn't really need it. Ok bitch, why
did you not return the car if you didn't need it and it had a broken
trunk. My coworker explains the only problem the car rentals had with
this issue was HIS attitude. I heard her say that people are more
willing to do things for you when you are nice about it.

So after speaking to the drunk lady, my coworker leaves to go get the
car, with a male coworker twice her size in case of trouble. Before
leaving, she calls the renting city to give the 411 of what we are
doing.

They go get the car and come back to say the boyfriend raved on how we
are giving them a free rental while his girlfriend tried to calm him
down. My coworker explains to the girlfriend that she must call (Not
Him) the renting city if she wants a credit.

And people can't understand why I want nothing to do with alcoholics,
dating or friends. Because they are impossible to deal with. Besides I don't feel like apologizing for rude drunk people for the rest of my life. Post later.