Saturday, August 24, 2024

Kicked guest out of hotel

Had a guest refuse to leave the hotel by departure limit and their credit card declined payment so the General Manager was forced to call the police to evict the person out of the hotel room, then made them pay in cash. Housekeeping staff said the room was trashed and thought the guest was on drugs. She had a dog she claimed a service animal. The way it barked in the lobby at another dog, I'm guessing she just didn't want to pay the pet fee. She also chargebacked her last 2 visits for no apparent reason so that is also why she was forced to apay in cash. Probably had wanted free hotel room. General Manager is marking them as Do Not Rent so she can't stay here ever again.

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