Told off a Karen guest. They demanded water bottles and snacks they didn't get at check in. Looked up her room. She is hotel club bottom tier and snacks are top tiers only. She only gets water. Then coworker said they were demanding hotel parking saying it wasn't her problem we ran out of spots, she needs hotel parking. Actually it is her problem cause she has to park across the street and I am passed the point of caring. Hotel parking is 60 spots and we have 230 rooms so hotel parking is guaranteed to nobody unless paid through the sales department.
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