Walked into a sh***storm last night at work. The shuttle driver was cleaning rooms for an airline crew contract while an engineer was stripping sheets. All other reservations were sent to other hotels cause I can't have them cleaning rooms all night. If the housekeepers had cleaned all the available dirty rooms, I wouldn't have sent anyone to another hotel. New executive housekeeper better get on them to check with the front desk that our reservations are covered before leaving. My hotel pays for the rooms at the other hotels so we do lose money doing that.
I walked 3 guests to other hotels.
Then the driver this morning called right before they were to arrive saying they are running late so drove the shuttle. When I came back, they were there so a bit relieved.
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