Heard we have a possible new front desk manager coming in, 2 possible candidates. Which means the task force manager is going to their next hotel. I wonder how long this new manager will last. Have to give the task force manager a farewell gift.
Funny guest of the day. Had a guest leave a negative review saying the 1st night of their stay, the room was freezing cold. I checked into it. The guest never told the staff the room was cold from being set on A/C. The next day when they complained, we noted to engineering to change the room to heat. And ta da, problem was fixed.
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