Had a lady yesterday return claiming she can not find her car, she pushed the remote button but none of the cars in the row are responding to it. Go outside with her and find her car exactly where it should be. Hit the unlock button to see the lights go off so I know the remote works. Since she has 3 bags, I hit the trunk release on the remote and lift up the trunk lid for her, to be nice. Oh, she says, she was expecting the trunk lid to automatically go up. So that is why she couldn't find her car, she didn't know she was suppose to lift the trunk lid up with her own hand.
Last night, I was trying to pick up Precious from a lawn chair on my balcony so I can shut the door and go to bed. That weasel curled up on his tummy flipped over onto his back to start meowing and scratching at me trying to get my hands under him. So I picked up the lawn chair and carry it inside with Precious's confused "What is happening" look on his face. Then shut then door.
Today one of the guys came in and said a returned car was wrecked. We are positive it didn't go out that way. My coworker who returned it was certain the guy didn't mention it to him. So we get to write up a damage tag and copy the rental contract for the owner to deal with.
Even better is a coworker who received a text message from his wife saying she spent $108 at the beauty parlor getting her hair done, cause she has to look beautiful. He wondered where she went cause they don't live on Rodeo Drive.
Had a disaster relief lady call complaining she can't open the car door, but pulled out the key in the remote and got in. Now the car won't start cause it's dead. I recommend roadside cause they offer more services than we do and give the number. Then she wants to know how does she pay for the service roadside does for her. I explained roadside put charges on her bill that she pays when she returns. Now she gets mad that she shouldn't have to pay for anything cause the car won't start and she works for the government. Then why is she asking how does she pay if she shouldn't be charged? I look her up and she did select the car insurance covering the car and explained she is covered for damage to the car. That satisfied her enough to call roadside and she is unnerved that I'm not helping her in her hour of need. I explain again that roadside offers more services than we do. I think all the guys clocked out so there is no one here to go jump start her car, wherever she is.
Had a guy come up and I give my standard "May I help you?" riff. He answers back, Got this week's lottery numbers? I reply joking back, You think I would be here if I knew lottery numbers. He says, You asked if you could help me. Sorry, I say. Then he says tonight could be worse. I reply, Of couse it can. He tells me that he was just joking with me and I need to lighten up. Okay, whatever. Next he wants any car with satellite radio. Don't have satellite radio in our cars anymore. Since when? Since a long time ago, the owner had a dispute with the satellite company so we no longer provide that service. Driver's license please. He says he had a dispute with the owner and don't carry that anymore. Just joking. Okay. Check name on license and give it back. Oh you're serious about the satellite radio, I thought you were joking. No, I'm not joking about the satellite radio. Give him the selection of cars and send him on his way.
Come home and the kitties need attention. Post later.
No comments:
Post a Comment