Friday, December 17, 2004

Good story

Hello again. A while ago the incompetent worker asked about a 2005 calendar to see which day of the week Valentine's Day is on so he can plan a trip for the little Mrs. and him. We don't have any 2005 calendars around so I looked at my cell phone calendar. Looking at it, he could not figure it out. So I look and decide it is Monday. He asked how I knew that because the days of the week are not labelled. Because all calendars begin on Sunday (in English-speaking America), therefore the second day has to be Monday. He replies, If you say so.

Another story about my coworker where the owner saved him from a customer. A lady was throwing a loud tantrum over her gift credit card not being accepted. He calls another coworker over who has the most senority, and is unofficial supervisor. Customer still dissatified with the word no and wants someone higher authority, so they give the customer complaint line #. Well, the owner shows up returning from a trip and the loud customer lays into him. He was calm as can be and explained the employee is just doing her job, our system will not accept her card. She demands his name and asks if he is really the owner, then she asks if she calls the phone # that they will say he is the owner. Yes and yes. She finally leaves after giving up and discovers the other car rentals next won't take her gift credit card either. Then the lady says the word bitch and my coworker is unsure if she meant the rental next door or herself. Anyway, the owner kinda ruined that drama. Post later. Bye!

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