Saturday, October 12, 2024

What a morning

What a morning. Called police twice and kicked out someone trying to make a reservation. Bus driver complained someone parked in his spot. Cop ran the plate, but not a registered guest. I think they were with someone trying to check in early, but no rooms were cleaned yet. Then the person wanting to make a reservation didn't know what city he was in, failed to understand what was happening when I called the reservation line that has prompts, no ID, no credit card, no cell phone, and just wanted a room for a few hours and food. Then they asked for a ride from the people trying to check in. Told them to stop bothering my guests and leave. Then had a housekeeper report someone doing drugs in the restroom. Person left restroom before cop arrived.

Update: Then driver left at 1 PM and nobody scheduled until 4 PM. I got to drive the shuttle and supervise the front desk with manager assigning rooms to people waiting for early check-in. Returned from dropping off wedding guests and at least 20 people were in line to check-in. Wedding parties need to check-in the night before to have their changing rooms if the wedding is before 4 PM check-in

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