Tale of the day

Customer today had a restriction on her store credit card making me call the 800 number to authorize her purchase. Her husband had died and they thought he was removed from the account when company issued her a new card and she recently activated it. Apparently not. Well, she wanted to make separate purchases so had to call in the authorization again. This operator informed me that not only the husband was listed dead, but the wife was dead too. So company sent and activated a new card for a dead woman? Ok, operator fixes the issue and removed the restriction. Hopefully this lady won't be having more problems with her card.