Is there a competition out there to win the Worst Customer I Ever Had trophy? Sorry but that goes to the lady who threw shoes at me cuz she failed at twitching tags to pay a lower price. She was banned from the store, and yet she returned harassing my coworkers for my personal info so she could sue me for this. She was escorted from the store and hit with trespassing.
Tonight I get to argue with a guy on the phone about 4 times cuz he won't stop calling about our prices he didn't like, the car selection he didn't like, and I'm being unhelpful. Whatever. Then he comes to the counter with a brand new reservation he made over his phone while driving here and I can't rent him a car cuz we don't take debit cards. Don't take credit cards over the phone either. I'm so unhelpful and difficult with work with. Then I'm accused of racism even though we are both white. Guess that means he is running out of insults from not getting his way. Calls up the reservation line to complain and they can do nothing for him. Now he wants my manager who made up these rules. It is 10 at night and I refuse to wake him up. He has to call the manager tomorrow. Now I am leaving him stranded stiting on the street corner all night cuz his ride just left, and how cruel I am by not caring. He never flies anywhere cuz he has a dog and needs this car right now. He hopes I sleep well tonight leaving him in this trouble. And yet I shed no tears.
On a better note, I talked to a cute guy tonight. I feel better. Later.
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