Catching shoplifters

We managed to stop some shoplifters today. One must be shoplifter in training cuz the person was on their cell with somone in another department telling this person what sizes to get. This person had a pile of things, then saw the security person coming, put down the pile, and ran away.

Another person took items into another department, went into a fitting room, and the items disappeared. This time a manager was standing outside the fitting room so the person went back to the fitting room, came back to lay the items on the counter, and left. These people must know who the managers and security people are if we clerks don't frighten them like that.

Yet another person took items in the fitting room and stuffed them in a new purse, and left it behind in the fitting room. The clerk went in the fitting room and found the items this person stashed.

I spent the day in Junior's (teen clothes). Then they left me alone and of course I have problems cause I don't know hardly anything. Lady asked when a certain brand will be coming in and I explained they send whatever stuff gets sold, but she can always try our website. We can order stuff but I don't know how and no regular clerks were there. Then I get a lady wanting to know the price on something and it doesn't scan at the register, and the portable scanner was locked on someone and I couldn't change the name. Had to hunt down someone in Men's cuz the perfume lady didn't know how to use the scanner. He took out the battery and while it was heating up my other trainee came back from lunch so I let her help the lady. I had to take lunch before we did another training session in the back room. In the back room, they told us to never, ever confront a shoplifter, call security. Always a manager and/or security will handle a shoplifter, never a clerk. Probably why we don't frighten shoplifters cuz we just call security to stalk them with the cameras. Well, better go, Frodo needs attention.