Once upon a time I worked at a retail store chain where it was forbidden to speak negatively about any "guest" in our store. Some managers can't understand why we hate customers when they support our paychecks.
This is why I hate customers:
Lady calls up complaining the seat her daughter was sitting on in her minivan shook loose after about 100 miles and they just rented it. We should make sure all the minivan seats are secured before we rent them out to people. I offer an exchange of vans. No, she is in another state. I look up quickly the sole location in that state and it is where she is. I inform her that she can exchange cars in her city if she is uncomfortable driving it. No, she secured the seat herself. She just wanted to let us know that we need to secure all seats before renting them. OK, I will tell them that (Yeah, right). As I start to hang up, I hear her talking to her husband and hear her say, "What a bitch". Please explain how I was a bitch to her.
After dealing with people like like that every day, one will learn to hate customers. Post later. Bye!
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