A new pop up window has arrived on our car rental screens: Email address is
required in profiles of customers renting from us. Yeah sure, I can get
passed the window by poking 2 keys. I am sure the brainiac who put that in
our system will be tiffed we employees (at least at my location) are not
asking customers for their email addresses so they can receive receipts and
junk email from the company. I have a hard enough time getting a phone
number from them. Some people are cautious asking if their number will be
used by telemarketers. I assured them no and it is illegal to telemarket to
a cell phone number. We tell them we need a phone number to inform them if
items are left in the car and ask if they belong to them. My opinion is that
an email address is too personal of information to be requiring to rent a
car, besides not everyone is rich enough to have email. If club members
volunteer their email addresses when they sign up, that is their decision to
make. Post later. Bye!
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