Since we have a front desk manager again, we have to have staff meetings. But my manager has stage fright so the General Manager ran the course of the meeting today. Assistant General Manager was surprised we have a uniform closet he didn't know about. My supervisor promised to show it to him after the meeting.
Cliff Notes of meeting: Do your job. Show up on time. Wear your uniform. Write down all guest complaints. Engage with the guests.
Naturally the main complaints from guests are being understaffed and bad housekeeping (like a maid remaking the bed without changing the sheets). Covid is over and we should be back to pre-Covid standards. A renovation for the hotel is planned for September.
Happy Groundhog Day
In other news, my roommate went to an interview and they hired him on the spot. Must be desperate for people. He is desperate for a job. He has personal items in a storage unit and that has to be paid or his unit with all his belongings not in my house get auctioned off. He is so happy it is so good to see him this way.
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