Had the car rental guy next door come by and tell me he heard from a customer not on the reservation list that they made their reservation an hour ago. They have been sold out all day so he wasn't expecting that one. He has 20 new reservations made the past 2 hours and only 5 cars. This is 9:30 at night and we all close at midnight so he has nobody to bring him more cars from the wash bay, and can't call anyone for help him this late at night. A lot of people are going to be mad when they have to wait for a car to be delivered to them the next day.
I closed us (sold out) on reservations when several people asked for one way cars so I feared a cancelled or delayed flight and my car washers were leaving so wouldn't be able to handle a bunch of added reservations. Then people kept calling for reservations to pick up tonight so closed us on local rentals too. Had fun explaining to a couple they can not rent a guy returning his van because that car needs to be cleaned and serviced. He said it didn't need cleaning. Yes, but it could need an oil change, need washer fluid, etc. Then further explain everybody will be sold out tonight because everybody's car washers have gone home and they have to save cars for their reservations. I gave them our reservation numbers cause I wasn't in the mood to make them one.
Post later.
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