Thursday, February 25, 2010

Figuring it out

It took 3 hours but I figured out how to transfer my pics from Windows to Kodak program. It is a round about way and hope I can recall it when my nieces graduate in May. I had to double click a lot of things to get there.

My cats look so cute when they sleep. Despite their independent nature, they hate separating from me.

Nothing else to report.

Monday, February 22, 2010

New computer problems

I hate my computer already and got it last week. It will soon be broken with my fist pounding on it like the last one I'm sure. I am ready to toss this piece of garbage out the window. It would help if it would just work. My new computer is incompatible with my printer and camera, then doesn't have a disk drive so had to buy one to plug in. Everything has to be troubleshooted and troubleshooted some more. I finally got enough programs installed to make the lightening speed hard drive slow down to molasses, even hitting the mouse twice or three times cuz ths thing is so goddamn slow. And I need all these troubleshooting program to make this piece of crap work at all. Even better, I downloaded my camera pics into my computer, but not my camera program cuz of incompatible software. Which means I can not print pics or email to have them printed or email an album to my friends, I can only load them onto webpages and attach to email making them too huge to send to my friends. Anyone got a shotgun to fire at these people who assume all people have money to buy a new printer, new camera, and new disk drive every time they buy a computer. If I have to spend a $1000, I want things to last more than a year. Do these fuckers realize there has been a recession for the past few years now and some of us people are broke?

Sunday, February 07, 2010

Another day

Checked the customer service notes on a guy I called security on 2 days ago (yes I can do that). He complained 2 customer service people hung up on him (gee I wonder why) so he is writing an email on the events surrounding his flat tire troubles, a 4 paragraph email. The responder to the email obviously neglected to read his prior notes made by employees cause she refunded the flat tire, although there was one refund done so the customer is making a profit on his flat tire. Then she sent him 3 free day coupons for his disgust at our location for not being able to pull cars he wants out of our ass cause he has been a club member for 18 months. Well he learned his lesson, treat employees like dirt, complain about it, and he will be rewarded for it.

That is how the cookie crumbles, and companies can't figure out why their employees keep quitting. It takes a strong and a little crazy person to work my job and not erode their self-esteem to dust.

Thursday, February 04, 2010

Today's events

Today I had to wait an hour for cable tv. I had a black screen and sound and remote didn't work. Then picture came up finally and remote worked. Then find out on facebook my sister's cat is dead. I just petted her last week. I bet niece is taking it hard. They think she licked a bottle of cleaner and poisoned into kidney failure. RIP Scout: 11 and half years old. Then we are still overbooked for the 3rd day in a row. Had to tell a guy with broken headlight I had nothing to give him. Next we had a guy show up wanting another car from a flat tire. He didn't like our single car choice, refused to go to another, demanded the owner's cell number, and I ended up calling security. My coworker was helping him, but he got on my last nerve. The cops encouraged him to decide whether to take a car he didn't like or go to another counter and we will return his. They are so good encouraging resolution. In the arguing, the guy told my coworker we had 4 car choices and I'm wondering which company stalls he is looking at. Then leaving I think he meant the personal cars in the return lot we had available for him to choose (one of those cars is mine and he ain't touching it). No more excitement the rest of the night and thank goodness it is my Friday. I think I'll stay in bed all day.

Tuesday, February 02, 2010

Six more weeks of winter?

Happy Groundhog Day Everybody.

In hell

I'm in hell this week from severe overbooking. Apparently one company has a conference and every employee must have their own car instead of a carpooling. It puts a strain on me sending out cars needing oil changes and have bad tires. I wish people would stop crashing our cars, it would help a little, 15 shop cars from accidents the past month. Plus customers keep showing up 2-4 hours late so I don't know who is coming or not as closing tiem approaches. Then I have to wait for a delayed flight that went past closing time so I have no one to send my customers if I physically completely run out of cars. So I give away my last car and run out the door. I have nothing to exchange and don't want to hear the complaints. But a lady wants to debate whether or not her friend living 3 hours away went to the wrong airport, she doesn't understand why she is not picking her up. If this lady is getting around to asking to borrow my phone to call her firned, it's locked in a drawer and I'm leaving so I really don't care about her problems. Then a guy needs help finding his car stall. Easy one so I guide him to the row since I'm going that direction. The one car rental gal waiting for the same flight had only one customer while I had 3 so she is long gone. Now my car is covered in ice. Spray the de-icer and scrape it off. Then I have to go grocery shopping. Finally make it home and have to email my manager cuz she will hearing a complaint about the bad tires I was forced to rent out. The guy was in a larger car class so I informed him and the men ahead stuck in minivans that if they hate their cars they are allowed to exchange them later. But at least, I told the manager, I didn't have the club member no show show up too with no car to give him, cuz possibly I would had to call security when he possibly had a conipition fit screaming how he is exceptionally privaledged member for 20 years, what do I mean I don't have a car for him and everyone else is closed. How do I explain he is the reason I am severely overbooked. I got to bed at 3 AM. Today and tomorrow will be even worse. Oh joy.