My ego has been stroked. A customer told me that I just gave him the best customer service he ever had. I said Thank You, You have a good day. Customers rarely give compliments. Even worse is when they say they will fill out out a customer service feedback card many businesses have and never do. You are sure to hear from aggravated customers. Sometimes people get concerned after a heated altercation with a customer and I look frazzled. I have to assure these people that I am fine. One time a manager actually came over to the store after my phone call about a tiffed customer. I was stressed, but fine. I have been called a bitch before and will be again.
The thing about customers threatening to speak to my manager on my rude behavior is that I can contact my manager before they can. Usually I hear they don't talk to the manager. I still notify (with my current manager by email) of incidents so they are not in the dark of the complaint. Managers often like being emotionally prepared to handle a customer's complaint. Besides, managers already know how I react to stressful situations. Losing my temper means calling security.
Today University of Iowa fans are celebrating. Apparently they have a rivalry with some college in Minnesota so when they play against each together, the winner takes home a trophy with a pig on top of it called Floyd of Rosedale. I saw a picture in the paper of Iowa players hoisting it in the air. The pig looked the size of a real piglet. I don't want to know how heavy this hunk of metal weighs.
This is my Friday. Tomorrow I plan to print pictures from my niece's birthday party yesterday. Then I might get started on Christmas things. Cards, letters, lists, a craft project a do every year for my coworkers, and start painting some of my secret santa gifts People think I'm a creative genius. Though I wish they would read of my fairytale beyond page 30. But some just don't read or just don't want to hurt my feelings. I am not made of glass. Just tell me you don't enjoy reading and I won't push my story anymore. Everyone says I am a good writer from what little they saw. My college professors often commented that I have a unique writing style, whatever that was suppose to mean. Only one roommate said it was my sentence structure that most people do not follow. OK, that was a bit better. A coworker a few months ago commented how the beginning of one chapter was poetic. Maybe my poetry style seaps into my writing. I remember high school teachers loved my epitaphs assigned to us, I think to make us think beyond tomorrow. One went:
"The Fairie Jackie sailed into my heart and out into eternity."
Another:
"The queen fairie Marian never shook the world, but she was Grandma. That is all I need to know to love her.
A more recent one:
"All I have left to remember the Fairie Diana is a coin."
In high school, we read Shakespeare sonnets one year and I like the title of one "The Fairie Queen" about Queen Elizabeth I. Thereafter, I call beloved people fairies in my poems. I think this post is long enough. Farewell to thee.
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