After 3 years, someone working in the kitchen finally told me what type of cheese they put in breakfast buffet eggs to make them so delicious. It's cheddar.
Funny. Had the complaint line tells us someone complained their room was cold during their visit, never went above 59 degrees. Checked into it and they never complained about the cold room (we have a web app to tell engineers and housekeeping of problems and nothing reported for that room during their stay dates). OK, what compensation would you like for never telling us your room was cold and never gave us a chance to send the engineer to your room to change the room to heat? I'm letting management handle that one.
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