Glad it is my Friday

Had a customer come up to the counter with fur coat, manicured hair that looked like she jumped out of a Vogue magazine, brand name purse, pulling giant black suitcases, and knew instantly she is going to be a bitch. I was not disappointed.

She whined about her contract, frowned that I didn't know exactly where her home office was located, and had to argue what most corporate accounts contain in their contract. I was wrong of course. Whatever. She comes back demanding to know where her car is cause it is not in our lot outside the door. No, it is not, it is in another lot. She has rented from us a dozen times and never had to pick up a car in another lot. Yeah well, there is a first time for everything (I did not say that part to her). I offered to walk her to the exit door to point out the lot. Someone outside said she has to take a shuttle to it. No, that person was wrong. She shouts, Nevermind I'll just walk all over the airport finding this car myself. Unnecessary, I will go with her. Then walking out the door, she whines how her luggage is heavy and it is unfair to make her walk so far with it. I neglected to point out the luggage carts. Outside, w/out my coat, I point out the lot the car is in.

She comes back again cause the car is not in the stall I wrote down on her folder. She orders I put on my coat and go with her to this spot and see for myself it is not there. Unnecessary, I will just give another car. While exchanging cars in the computer, she asks how long I have worked here. Almost 7 years. Oh really, she replies in that doubtful tone. If this snow queen thinks she is going to shake me up, she has another thing coming. If I am upset, it's because of my coworkers writing incorrect stall numbers so I have to abandon my counter and to hunt this car down, and often times it is on the wash bay area. With coat on, walk her to her new car and hit the unlock button to make sure this one is where it is suppose to be. She whines again about how I don't know what it is like carrying her heavy luggage all over this airport. This car is in our closer lot. She demands I go check the stall for her first car. I apologize and assure her I will look for this car.

Go look for this car in the other lot. It is not in the other lot. Okay, now I'm pissed and check our closer lot. It is 10 paces from the exit door and we passed by it on the way to her new car. Those jerk coworkers. I explain to the other rentals I pass by on the way back in why the lady was yelling at me including that if the car washers get mad cause we sit on our butts all day reading magazines while they are working their butts off washing cars, I say they don't have to deal with people screaming in their faces so that makes us even. At least it is my Friday. Joy to the World. Oh then I come home to find all the most parking spaces taken, even by the curb where you are not suppose to park. Is there a party of some sort going on? It sure is not a holiday and it is a Sunday night. I circled around twice and parked at the bottom of the hill. Post later. Bye!