Glad it is my Friday

Took Frodo outside today because Precious refused to come out. I even waited a few minutes and reopened the door for him. Frodo cocked his head in confusion and yet Precious stuck his nose out the door to turn around and go into the bedroom. Poor Frodo was lonely outside and hid the bushes with me shortly behind. I only had to call him 5 minutes to come in swinging his fishing pole he loves so much. Then I stepped on the metallic paper and broke the toy. How I am going to get him in tomorrow? Precious was chillin by the window and jumped down when we came back. Made it to work on time.

Then I print the reservation manifest to find we will be busy today. No time for DVD's. Had a couple spurts of customers standing in line and my coworker went home early (I said he could). My coworker screwed up a rental grabbing the wrong reservation and I had to cancel it to use it for my customer. The names were not similar so who knows how that happened. Had a guy pissed off he didn't get a GPS, he can't anywhere w/out one. I gave the last one out a couple hours ago. What did people do before GPS was invention? Oh yeah, read a map we provide for free. And for the record I give excellent directions.

Next I was chatting with an airport person about why I don't have my DVD player out. He said my coworker needs to sit by me and watch them with me. I said he talks to his wife all day so he has no time for my girly movies. He didn't know my coworker was married, he thought he was single. Apparently he hadn't noticed the wedding ring on his hand or heard about his 2nd baby being born a few weeks ago. And he was a couple when he moved up from Florida so he has never been single working here. Then fear of running out of cars came closer as another spurt of people came to collect their cars 2 hours before I close. The guys said they had me covered but that must include the speciality cars I didn't need.

Get my last 2 people and get a guy who didn't know he was suppose to get mileage when he returned his car so I have to go get it. Come back and the car rental next door guy is yelling me. What? The last customer is complaining the gas tank is empty. She is parked in the no parking zone in front of the airport. I have no other car to give her for a 3 month rental so explained I will mark the going out gas as empty. She wants that in writing. Fine, I will write it on her contract. Oh, she has to search for it. She further whines she ain't suppose to buy a tank of gas and throws in "I can see you don't travel very often". I apologize profusely and explain there is a gas station right at the exit of the airport. Is it open she asks. Yes, it is. She is going to have to fill up the gas tank before she returns the car anyway. I thought later driving home I could have offered to grab our gas cards and filled it up myself, but thought against it because she would have whined about the 2 minutes she had to stand and wait for me to return. She was bitch anyway when I rented her car. Let's see, I had had to argue over me updating her club profile during her rental. Her company was suppose to take care everything, why does she have to answer questions on her address in profile correct, insurances declined correct, and hand over her credit card when her company is paying this (her credit card in profile expired last month and must be updated to continue this conversation). Then everything she signed she had to ask why she had to sign it for. Then I to repeat my instructions to her hotel 3 times and repeated the exit street out of the airport 4 times. She finally grabbed out of my pencil cup and wrote them down as I spoke way too fast for her to understand. Then when I explained if she goes away for the weekend (many who rents cars for a year do this) that she can park in our return lot and just tell us the spot number so we don't move it, she asked how much that is going to cost her. I said nothing (but hey if she wants to pay to park in the airport garage be my guest). Obviously she rents a lot of cars and travels a lot. I did mark the tank as empty and typed in a rental note. That is the 2nd time in 2 days someone has complained about the gas tank being empty. Of course, they never complain while the car in sitting in its stall and we can easily exchange them or quickly fill the gas tank. That is too incoveinent to inspect a car before you take off in it, everything is suppose to perfect order you know. Some people live in fantasy worlds where nothing goes wrong you know.

I'm done whining. Just glad it is my Friday. Off to bed. Post later. Bye!