Lunch break excitement

Well, I missed excitement while on lunch in the breakroom. Couple got intoxicated at bar so bar manager cut them off. They come screaming at my senior supervisor and he doesn't have authority over the bar manager (they run the front desk not the whole hotel). They claim to know so and so who hasn't worked here for years. Then they claim to know the GM who is drinking at the bar with them. Um, no, GM is at home with his family not drinking at the bar with customers. Then they demand a refund on their room cause they are leaving. It's a 3rd party reservation so can't do a refund.

Oh, I forgot the part where they called my supervisor a Mexican. My supervisor is African-American. I burst out laughing at that. Get your ethnic slurs right drunk people.

Update: Even better, drunk guy called the next day explaining he was kicked out of the hotel yesterday and a bartender called 911 on them. That wasn't right when they were enjoying their anniversary and complimentary drinks. Then asked what I was going to do about it. I sent him to the GM voicemail. Bartender said they screamed at the staff accusing them of being Democrats and proudly announced they were Republicans. Then accused them of being prejudiced against people wearing cowboy hats. Huh? Whatever.