Funny, task force person scolded me today. Had a claustrophobic guest who wants stair access cause they refuse to take the elevator. Thanks to homeless people leaving rocks and cans in the stairway door to sneak in and do drugs to be caught by housekeeping, the ground floor stairway doors can no longer be opened from the ground floor except for exiting and no lock so can't use a key. Guest is in full panic mode at the prospect of getting into the elevator. Begs me to open the door to the stairs. I can't. So I go up to the 2nd floor by elevator and come down to open the door for them. Task force scolded me for doing that cause then they will expect everyone at the front desk to do that and sometimes there is 1 person working and can't leave the desk unattended (want to bet how often I left the desk unattended on my night audit shifts). Well, task force is leaving in a few days and I was just made Supervisor so I don’t give a damn what their opinion is. But funny how they think they have authority over me.
No comments:
Post a Comment