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Tuesday, October 31, 2023

Happy Halloween

Had Beggars Night (Oct 30 in my city) and 16 kids came to collect candy. 2nd hour, 2 cars full of kids came by. Roommate was ready to eat all the candy. Roommate cooking chicken on a pan full of oil started a grease fire and put it out with one of my dish towels, which got burned. Smoke alarms went off again. At least no kids came up to the door. Work said we can wear work friendly costumes so went to work dressed as Cat in the Hat (female version).

Halloween night finally came and did the Bloody Mary in my bathroom. Didn't see a damn thing other than shadows on my face to resemble a black skull. Disappointed. I guess spirits are telling me I'm never getting married. Bummer. Roommate's girlfriend came by. I work tonight so they will have the whole house to themselves. Roommate has been complaining how he lives without sex for weeks. I lived 30 years without sex so he don't get much sympathy from me. He yelled at me to snap out of my depression cause he is trying so hard to run this house while I am in a depressed stupor. He needs help cleaning the house, doing dishes, and doing laundry, and when was I planning on doing the yard work? It's hard doing everything himself and take care of me. Yeah, now he knows what it is like to take care of him when he was unemployed and playing video games all day, plus inviting his homeless jumkie friends and girlfiend over to eat my food and drive up my water bill. Yeah, it is hard to do everything by yourself. That's why my house is so dirty and dishes/laundry piling up. My house has not been cleaned much in 3 years since I started working overnight shifts. It feels like I get 1 full day off a week and it is exhausting. And I tried to get a day job to get more free time to get things done and lost it after 4 months. Now I'm back working a job I absolutely hate and can't leave cause nobody else wants to do it (including me). Last night I wore a witch hat as I worked. Tonight back to normal clothes.

Happy Halloween

Wednesday, October 25, 2023

Morning Excitment

Today's adventure was roommate and I cooking pancakes, eggs, and bacon. With all the smoke in the kitchen, we set off the smoke alarm when my food was almost done. Last pieces on the stove got overcooked while opening windows and doors. Then we discover one door knob is broken so he replaces it. Put it in upside down after first putting it in backwards. But I don't complain. New girlfriend is supposed to come visit and it's been 2 days of waiting. He is ready to ditch her again. Next he can't find the clippers. I keep them in the medicine cabinet so if he left them lying around his room, I don't know where they are. My tools in my tool box appear to be missing. They are somewhere in this house. Picking up things, I found 2 wrenches in the living room. Next he throws a fit over how dirty this house is. Yeah, I'm not the one leaving cotton swabs all over the living room and bathroom floor, nor leaving garbage all over the house, and nor not putting things back so they can find them again. He thinks I need a new shower curtain, new TV, and get rid of my autumn decorations. He even said I need to move into a new house that has a better foundation. Then said I need a storage unit. My basement is my storage unit and it has plenty of room in it.

Monday, October 23, 2023

More rejection

The last 2 attorneys I have contacted about suing my former employer rejected my case. I amd started to think I don't have a case to sue over since I was not discriminated agaisnt because of my race, religion, or gender. A**hole employers can do whatever they want even if they are unfair and expect more than you were trained for. Unrealistic expectations is not illegal. Now I work a job I hate and wears me out to the point my roommate is shouting at me to snap out of my depression cause it is hurting him tryying to take care of everything. Yeah, now he knows what it was like to be me taking care of him playing videos games all day while he was unemployed. That's Why I'm Exhausted All The Time!!

Roommate created his own chicken coating recipe and I enjoyed it. I told him it was better thatn the hotel restaurant chicken tenders. Now he wants to open a food trailer and sell chicken to people. Um, might want to check the laws on selling food first. Like he might need a health inspection, food service certificates, food temperatures and expirations, and insurance in the event he gets sued for food poisoning. People like my decorated cakes but I am not trying to open a bakery. I have my limits.

Sunday, October 22, 2023

Coworker issues

Tell a housekeeper a guest needs towels. They answer back that they are leaving in 5 minutes. I don't care if they are leaving in 5 minutes, they aren't off the clock yet so they need to get their butt upstairs. They delivered the towels.

New night auditor thanked me for my babysitting service. I am so helpful and patient with him. My 2 supervisors who have been training them the past 2 months weren't effective? 1 speeds through things and the other lacks patience. I have 4 nieces, 1 nephew, and have/had 4 cats and 6 ferrets so I have a ton of patience.

I don't think the new night auditor is very tech savvy. The front desk manager emailed them forms they needed and I told them to save the forms onto their desktop. I don't think they understood how to do that so tried to show them. I also tell him to save websites (like our email or site where we upload audit reports) to their favorites tab instead of typing in the website every time. I had to show them how to do that. There, now they can just click the favorite tab to get into website. Next I showed how to print a form as a non-editable PDF form instead of leaving it as an editable form so it uploads faster in coworkers' email. Editable PDF version uploads slower.

New night auditor seemed to think we were not allowed to call 911. Excuse me? Ok, the security guards are not allowed to call 911 or non-emergency police, because the front desk is supposed to do that. If someone is hurt or having medical emergency (like a heart attack), you can count on me calling 911 for help. And I don't care if they are on hotel grounds that is our responsibility or across the street that is not. I have called police to kick parties out and a crazy person came in attacking a guard who told them to leave cause they weren't a guest (they refused to leave). One crazy person threatened to shoot up the hotel when told to leave the entrance and came into the lobby shouting at guests buying items from the gift shop. I have called 911 over someone getting stabbed (they survived), someone having a diabetic low blood sugar episode (they recovered), and someone who had injured their hip and couldn't get up out of their bed (they checked out 2 days later).

Saturday, October 21, 2023

Work Halloween Party Planned

Interesting. Work is having a Halloween party in the middle of the day. Why don't they do it once most people are off work and enjoy it more? 3 hours of fun for people with 15 minute and 30 minute breaks. I work the night before and night of, plus it's Beggar's Night. I don't know if I can find the energy to wake up, dress up, spend an hour or so at the party, come home and get ready to pass out candy, and then go back to work. At least we can wear costumes while working, years before we couldn't.

Friday, October 20, 2023

Paycheck received

Got my paycheck so went grocery shopping. I spent below budget comparing 2 store sales. I try to swipe breakfast at work to bring home so on my days off we have food. My cupboard is getting bare even with roommate's contribution earlier this month. At leasst we work at places that provide free lunch.

Thursday, October 19, 2023

Visit from sister

Sister came over to discuss my dire financial situation. She tried to get me into debt relief programs instead of filing for bankruptcy. I can't afford the monthly payments to pay my debts off in 4-5 years. Plus any debt written off I will have to pay income tax on. I asked my sister if I could borrow money from Mom to pay off everything and she said no (my sister is power of attorney of our mother). We need Mom's money to pay for her declining health accomodations in assisted living facility. Within a year, she might need a nursing home. I have to finish my bankruptcy paperwork to turn into the lawyer.

Trying to find an employment lawyer to sue my former employer. They either don't answer my message, have too many cases already, and one declined saying they were no interested in helping me. I'm ready to give up on it. I've messaged so many lawyers I can't remember who I messaged. Maybe I don't have a case worth pursuing.

I got a letter from unemployment stating I am not eligible for benefits because they were charging my previous employer who rehired me not the employer I was forced to quit from. Because I voluntarily left in June and my employer protested (especially since they rehired me in September) paying benefits. Apparently I wasn't at the other place long enough to received unemployment benefits since they did no investigating on my unemployment claim on them. Weirdos.

Wednesday, October 18, 2023

Some days I hate my job

Sometimes I hate 3rd party reservation makers. People come in without a reservation demanding some online rate they saw. 3rd party reservation makers pay a fee to set their own rates. People fail to understand they are booking through a 3rd party and not through the hotel. I am under no obligation to match 3rd party rates. If people want an online rate then they need to book the online rate cause I am not a Let's Make a Deal host. Take my walk in rate or make a reservation. And my walk in rate doesn't get a discount. I get no commission off walk in guests (nor for making new reservations) so I don't care who people book their reservation through.

Next, guest needs to recharge their phone. I point out the portable batteries we have in the gift shop, for $40. That was too much money and he just wants recharge his phone. Ok, I will use my recharger. He gets his phone and cord. He says he needs to call his girlfriend. Oh, didn't realize he had a cord so just use my USB recharger wall plug. Get working on audit duties and go check the phone that is recharging. It is gone along with my USB wall plug, which means I can't recharge my phone now. That was a mighty fast recharge at less than 5 minutes. I see him walk by and ask for USB wall plug back cause that was mine. He took it from his pocket and handed it back. Relief. Next time when someone has a cord, I will point out they recharge their phone using the TV in their room.

Had an iteresting call. Someone calls at 4 AM wanting to the discuss the location of 19 boxes that were delivered 4 days ago. Not at the front desk. Where are they? Don't know and not searching the entire hotel for them. They want to speak someone else. Tonight, I'm it. They can speak to someone else at 7 AM, perhaps the day shift knows where they are since I don't handle deliveries working overnight shifts.

Then I get a Federal employee complaining our hotel sucks. He demands a survey. I don't have guest surveys at the front desk, he should receive a survey in his email. Now he wants the name of the general manager to lodge their complaint. Hand them the business card to general manager. They shout how they showed their tax-exempt form when they checked in so why are we charging taxes on his bill. Make the room tax exempt and print another receipt. He begs me to ask why he hated his room. Ok, what was wrong? He was put in a 2 bed handicap room he didn't need and reserved a single bed regular room, the shower was broken, and the heater was broken. Next he gets mad I'm writing down all his problems to report to the engineers to fix. Hand them the new receipt. Now I'm told I'm stupid and don't know how to do my job right cause I didn't look at the receipt before I printed it. The parking fee is still being taxed. I can't just take sales tax off everything, just the room charges. Why is our system set up that? Why can't I just remove the sales tax? I offer to remove the parking fee and he screams he doesn't want free parking, he wants the sales tax removed. He finally gives up and demands the receipt I printed. Accountant arrives and gets upset with me cause I screwed everything up marking the room tax exempt. I should just tell guests the accountant will make the determination what charges are tax exempt. Our state has lots of rules for tax exempt status. I apologized explaining I had a guest screaming at me to take the taxes off calling me stupid and saying I didn't know how to do my job.

Then come home and get ready for bed. Roommate had a hard on and needed attention to recover from it with his buddy sleeping in the living room so we have to be quiet about it. After the stressful night I had, I couldn't say no. As usual afterwards he sends a text message how we can't keep doing that cause he has a girlfriend now. Yeah, ok, stop asking for it. It's not like I'm going to tell on him to his girlfriend so eager to marry him. That would be an awkward conversation. Hi there, welcome to my home and by the way I'm screwing your boyfriend. I asked the other day how he felt about getting married since it's take two to tango. He doesn't want to marry until he can financial support a family, which won't be in the near future with me supporting him.

Monday, October 16, 2023

Sunday night party

Arrived at work to be told there was a party going on and they received their warning of the noise complaint. Actually it was a peaceful night without further complaints.

Not that I have a yearning to call the police and kick people out. Then I get people complaining I ruined their birthday party, they demand the room for free, or casually ask for another key cause they are locked out (to which I reply that I just called the cops to kick them out so I am not making them another key for them to get back into the room). One party I had to call to end becasue my security guard suspected someone had a gun by the way they held their arm under their coat. The cops around the lobby making sure people leave suddenly ran outside cause someone was getting their butt kicked. I saw an ambulance pull up and my supervisor walking home asked what happened. Someone got shot across the street from the hotel. I told the hotel they should reward the guard for that. What if he said nothing and the shooting was inside the hotel. Who knows how many could have gotten hurt when the gunman made their escape? They never did. That security guard is now my roommate. He is very protective of me and makes me feel safe. During another party a party guest got stabbed and bathroom plus a bed had blood everywhere. Then the security guard looked all over the stairs for the victim trying to escape their attacker. They were found and taken to the hospital. The security guard had to break up at least two fist fights near the entrance before the stabbing occurred. They quit soon after from the trauma.

Got gas this morning from my roommate giving me his tip money. Got 3.5 gallons so hopefully will last until I get my paycheck on Friday. Sigh.

Sunday, October 15, 2023

Saturday Night Wedding Parties

Had 4 wedding blocks this weekend. Saturday night had 2 wedding parties needing transportation so the driver had a little help, but then the help went to go bartend so they spent the night going back and forth between the two venues plus other people wanting rides from a bar. Lots of drunk people dressed up fancy in the lobby. Once they return from a bar, they always head for the snack shop.

Had a guest complain about a puddle of water near the bathroom. Funny the room above it had the same complaint. Had only 3 rooms available to move them to. Put them on the other side of the hotel. Guest was worried I would place them right below their old room that probably also had a water leak on the carpet. I explained I wouldn't do that to them.

Had someone bring in two husky dogs who were wandering the street outside. They had collars and well taken care of. They said they called animal control but they were busy. Yeah, we called about a kitten in the parking garage and they never came. I put the dogs in the sales department and soon after a cop came to take them away. I remember once it took them 7 hours to pick up dogs my shuttle driver found outside and they followed her inside.

Had the reservation line call at 3 AM explaining someone wanted to check in early at 9 AM. Explained we were sold out and housekeeping doesn't arrive until 9 AM so we won't have a room to check them into. Oh, but they have to check in early and need a room promptly. They are requesting an early check in. Then they can call later to see if any rooms become available. Guests need to learn requests are not guarentees of anything. You can request anything under the sun but that doesn't mean I can deliver it.

Saturday, October 14, 2023

Interesting guest

Checked in a walk in without a reservation. Next morning they complain they received a paper receipt under their door. Yes, that is a service we provide so guests don't have to come to the front desk for a receipt which can cause long lines at the counter. They are upset someone viewed the rate of their room and this was highly inappropriate action to do. Excuse me? I checked them into their room and asked if they wanted an emailed receipt and they refused to give me an email address. And seriously, do you really think we care what your room rate was? You think we don't know what they room rates are at this hotel? I work here. Can't speak for the security guard delivering the pile of receipts, but when I deliver them under the doors, I don't read them other than the room number.

Roommate cleaned today. Said they spent 3 hours cleaning up the bathroom and kitchen. Now I feel like a terrible roommate. I'm always tired, almost a zombie. Simple things like brushing my teeth or putting away clean dishes from the dishwasher away are difficult. I don't brush my hair anymore and use my fingers. I don't help with cleaning or yardwork. He said I do enough bringing home breakfast food from the hotel and keep a warm house for us to sleep in in.

Friday, October 13, 2023

Happy Friday the 13th

Well that was fun. Local grocery store has a special where you can get 13 cents gas rewards for every $20 you spend on your grocery store gas card. No paycheck today. Have to wait until next Friday. Apparently I started working on a payday so have to wait some more and hope paycheck covers the overdraft amount in my bank account. Otherwise bank will get mad at me again for being overdrawn more than 15 days in a row. I do have a check from old hotel for all my bank runs. Try to cash it at the bank. Bank won't cash it cause I'm overdrawn so have to deposit it. No groceries. Roommate did get groceries a couple days ago but we still need bread, rice, and juice.

Got to work to find my manager volunteered me for shuttle driver service becaue we have 4 wedding blocks at the hotel this weekend and Saturday has 2 wedding venues needing transportation for the guests. I answered back that this night auditor does not drive the shuttle unless under EXTREME OBLIGATION. It gives me anxiety to drive that shuttle van and I hate doing it.

Thursday, October 12, 2023

Why me?

Wake up and check my emails. Roommate wakes up and wants sex. I said the other night when I worked "Not tonight", but I don't recall promising sex the next day (which didn't happen since I was in bed all day until 6 PM). I got enough to deal with without him begging for attention cause his girlfriend won't get her butt over here. I'm getting medical bills I can't pay and need to get started on my bankruptcy paperwork that are causing panic attacks every time I think about it. I'm not in the mood for a booty call.

Then the toilet lever breaks and I have no money to replace it. At least not until tomorrow and I was hoping to buy groceries with my money. I only have 1 toilet so it needs to get fixed. Roommate left so no idea where he went. Dear God, why do you hate so much? Am I not suffering enough? I'm not in enough pain?

Roommate went out to get a replacement part and fixed the toilet. Then left with car buddy. Soon after the elusive girlfriend shows up at last. She is playing with kittens. That was awkward answering the door. Oh hi, now your boyfriend can stop begging me for sex.

Received COBRA paperwork for my canceled work insurance. $750 a month to keep my insurance. I can't afford to buy food or gas for my car until I get a paycheck. Have to wait for work insurance to kick in before looking for a therapist everyone says I need.

Wednesday, October 11, 2023

We have groceries

Roommate got paid so bought some groceries. I can't use my credit cards cause I'm in the process of declaring bankruptcy and my bank account is overdrawn so I have to wait to get paid to buy anything. Plus I have to pay the utilities and get gas for the car soon. Notice came from a credit card that my payment is late. Better get my paperwork for bankruptcy started. We went to the grocery store and he said we need to pick up his girlfriend. Again, she doesn't give her location and then he says she is taking an Uber. She never comes. Roommate is yelling at the kittens meowing again. He has been giving my adult cat kibble moistened with water instead of kitten food. I suggested getting kitten food at the store and he said it cost too much. He gave them a bath cause one like to literally step into the food and get it all over their fur. Other got food in her fur so she got a bath too. We think they are both girls, they are so tiny. I'm guessing no more than 8 weeks old.

Tuesday, October 10, 2023

Quite a day

Roommate is happy today. His squeeze confessed her love for him, wants to get married, and coming over tonight. She said to get the bed and candles ready cause they will have a wild time tonight. Roommate is ready to have her move in with us. Great, another homeless junkie to feed. That would make 4 adults, 3 cats, and 2 kittens in this house. Kittens have new names from Yin and Yang. They are now Pockets and Jasmine. Well, we go to pick up this girlfriend at a hospital parking lot cause she is nearby. Then she cuts all communication when he asks where she is located. We wait 20 minutes and no reply from her of her location to take her to my house. No reply so we go home. Roommate is so upset he is yelling at the meowing kittens to shut up. Then he wants sex from me cause girlfriend got him all excited expecting sex. Not tonight. I'm stressed, my Mom is in the hospital and I have paperwork to do to declare bankruptcy. Not in the mood to screw him cause his girlfriend ain't here. Besides, I have to go to work in 2 hours. He went to bed disappointed.

Sunday, October 08, 2023

New additions

Woke up this morning to find the dish soap in the bathtub. Few hours later my roommate announces I will hate him because he brought home 2 kittens. His buddy's mom's cat had a litter. One is calico and one is black with white paws. He named them Yin and Yang. They also have fleas. I doused my cats with flea med but didn't have one for the visitor cat. Kittens got a bath and he used my flea spray I have. Asked if he had kitten food and kitten milk. He replied that I act like he never took care of a cat before. Well after I had to pay for dog food and share my cat's food with his pets cause he failed to get any, yes, it occurs to me to ask these questions. Kittens need more nutrition than adult cat food and pieces are larger than tiny kitten kibble pieces. Later he left to hang out at his buddy's house. I thought he was kicked out of his grandparents' house. I am to look in on the kittens, but not let them out of their carrier.

Babysitting night auditor

Left work after the night audit was finished instead of staying all night. Night auditor asked if I wanted security to escort me to my car. No, I'm fine. I'm scarier than anything out there. He doubted that. Besides, I have pepper spray. Just ask my brother who is 9 years older than me and twice my size how hard I can punch and kick. If I am brave enough to take him on, I will take on anyone threathening me. I've learn my most powerful weapon is my mouth.

Saturday, October 07, 2023

Drunk guest

Had a drunk lady who struggled to focus on me while she was babbling on about an event tomorrow. Showed the new night auditor where the event notebook was located and the drunk lady says that I appear not to give a sh*t. Ok. Explained her group has an event tomorrow at such time in such room. Is there something else I can help her with? She exploded at the night auditor for looking at her the wrong way. Then asks if I'm fun and will I be at the event tomorrow. I replied that I am fun and I don't work events. I finally called for security. Explained that since there is nothing more I can do for her, then she needs to leave the counter. Now she wants to cancel tomorrow's event because I am rude. I explain she has to discuss that with sales in the morning. I go in the back to fetch pillows for another guest and when I came back she was gone.

Had another guest ask how I stay awake all night. I replied: Caffeine.

Roommate had to go to the ER today after coughing up blood. He said he has the rhinovirous (aka common cold). At least it was nothing serious like pneumonia.

Friday, October 06, 2023

Roommate Scolding

Roommate asked what I did today. Read my email and slept. He said this house is filthy with garbage everywhere (well, garbage is his since I toss mine away) maggots in old cat food in the waste basket, and cleaning this house might get me out of my depression. He used up my cleaning sprays. He will buy some more. My next days off we will be cleaning. He threw my waste basket away cause it was getting gross at the bottom. I put the dirty dishes in the dishwasher when he went to work.

He was in foul mood anyway cause his squeeze never came last night. She said she hadn't eaten so he cooked spaghetti with alfredo sauce with fried chicken tenders. And she never came. Apparently she is as flaky as my sister who says she is coming over today and shows up four days later.

Went into his room for a mechanical pencil in my desk drawers. He said the pens don't work. My mechanical pencils were gone and the replacement lead containers were still there. I used a wood pencil from my pencil cup. Erasers are hard so can't use them.

Asked if he was busy downstairs cause I needed to do laundry. He said he had a ton of laundry to do. He put in a washer full of clothes and left for his fast food job. I did my laundry after putting his in the dryer and got mine done before going to work.

Roommate had another trauma. He set down his bong outside on a windy day and it fell over. His weeed blew away in the wind. He was devastated.

Wednesday, October 04, 2023

Bankruptcy Attorney

Visited the bankruptcy attorney. Declaring bankruptcy is as bad as it seems. $1300 in lawyer and court fees. Now have list my assets and debts along with income and expenses. Sigh. At least I don't have to sell my house or car. I get to take a class on budgeting my money. Yeah, my problem wasn't budgeting my money. My problem was buying a used car that broke down constantly and then receiving zero income for seven months.

Monday, October 02, 2023

Babysitter to the new Night Auditor

One of the shuttle drivers said the new night auditor is creepy. I can see why she thinks that. He is always joking around. I asked if he was the joker and he said he is just nervous so he jokes around. Seems like an ok guy. Has a fiancee and could apply for social security if he wanted to. He asked if I ever got scared at night. No, I'm scarier than anything out there. He doubted that. Well, just ask my brother who is 9 years older than and twice my size how hard I can punch and kick. Never had fear taking him on during our youth.

He is getting the night audit with few questions.

Roommate's buddy is allowed back in the house. Apparently he was high on meth and sleepwalking to move stuff around and I place my purse in his car. He says he doesn't remember doing it. They made up.

Sunday, October 01, 2023

Interesting phone call

Had my interesting phone call for the night. Guy calls saying he left something in his room and wants it mailed back. OK. He wants me to check the room right now. Security won't answer her walkie talkie so I go up myself. There is a "Do Not Disturb" sign on the door. Can't go in so he will have to wait for the maids to clean it. The room is not listed as checked out so I don't know if someone is in the room or not. He demands I barge in the room and retrieve his left behind item RIGHT NOW! No. He gives the phone to his lady who demands I knock the sign down and go in. It's not like I will walk in to see 2 naked people. I don't know that. How about I break the rules and barge in the door. How about I follow hotel policy that forbids me to open the door. If I had more intelligence or better pay, I would open the door. I hung up the phone.

I've received too many crank calls asking to barge into a room for a lost item in the middle of the night to find they have never been a registered guest. I also get calls asking for towels for a room we don't have. The real interesting calls are the scammers. You are receiving a UPS package tomorrow so write down the tracking number and read it back to them. Then they say they are the property owner (Really, we are corporate owned hotel and have a CEO) and want me to confirm my cell phone number. Don't think so. Then I get the fake IT calls from a weird number on the caller ID claiming my general manager ordered an update on the computer system (Really, we get automatic overnight updates every night). They want to remote into my computer to add the update. Don't think so. Why don't I trust them? Let's see. 1 They are calling me. 2 They don't know the name of the general manager who supposedly ordered this update. 3 They are not calling from a Tech Support number. Need I say more?