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Saturday, February 18, 2012

More phony coupons

Why do phony coupon customers come in spurts instead of once in a while. Yesterday I had a frequent customer with 5 of these coupons on her cell phone (so I couldn't read the whole coupon and just scan the barcode). And course I do the 5 transactions for her (1 coupon per customer/transaction) because after all the yes then no, yes then no, yes then no, I don't know what to do anymore and decided just make the customer happy. I'm sure the lady standing behind her was unhappy waiting through all these transactions to end, but what can I do (nothing, that right).

Then today a coworker had someone with phony coupon and another coworker had someone with 2 phony coupons. 2 coupon lady refused to accept her coupons were not valid, even after speaking to the manager. She even threatened to have her husband complain to the corporate office about it. 100% of phony coupon customers argue to the death demanding we scan it foolishly thinking phony coupons don't scan. Actually they do scan because phony coupons are photoshopped from real store coupons. Which leads us to call a manager who may or may not know about the phony coupons. Hence, the yes then no, yes then no, yes then no, issue confusing us clerks trying to keep up.

I guess there was a memo from the corporateoffice above the district manager who ordered us to accept them because customer emailed how she was degraded and humilated being told her coupon was fake. What the latest memo from corporate office said on this problem no one has told me cause it was too busy to talk to anyone to ask. But I take it they are against accepting the phony coupons. And FYI, phony coupons are taken from customers so they can't try to use them at another store hoping for a more guillable clerk to scan them (If this blog entry is giving you any ideas).

I would like to shoot the people photoshopping our coupons and selling them by the dozen to people, but I bet what they are doing is not even illegal. Did I just get on a law enforcement watch list for my insinuation of violence? Later.

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