New Insult

Had a guy call up asking if I was (my company name) at the airport. I answer, Yes I am (my company name) at the Des Moines Airport, How may I help you. He asks again if I am (my company name) at the airport. I answer again I am (my company name) at the Des Moines Airport, How may I help you. He yells, Lady! I'm asking you a question!, Are you (my company name) at the airport. One more time, Yes I am (my company name) at the Des Moines Airport, How may I help you. Excuse me, it is not my fault his cell phone keeps cutting out. He asks again if I'm in a airport. Yes, I'm in the airport in Des Moines.

That established, he tells me he has one of our cars and the GPS he bought from us is a piece of shit. They almost got into a car crash following the instructions. It says they located at the Houston Airport when they are really in the parking lot. I say, OK. This is piece of shit. I say, OK, what can I help you with. He says I'm not listening and asks if I'm in the Houston Airport. No, Des Moines, I answer. Where?, he asks. Des Moines, I answer. You're a f-cking retard!, he shouts. I hang up, I had enough of this conversation. He calls the wrong location and I'm a f-cking retard. That's a new insult. When I left work I noticed there is indeed a full moon out. Post later. Bye!