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Sunday, June 26, 2005

Manager effect

I read an article how a group of US Congress people toured the prison in
Guatomano Bay and felt it was not as bad as reported. One harsh female
critic was humbled admitting they are do a fine job at prison. I noticed
the tour group did not speak to any prisoners nor eat with them. They
watched a controlled interrogation that extracted no information from
the prisoner and watched a soccer game between inmates from a distance.
Did these lawmakers actually believe prisoner abuse would occur in front
of them? Hello? I think the tour was very nice performance of b.s. I
call it the Manager Effect.

Manager Effect is from my experience: When someone in authority is
present watching everyone do their job, all my coworkers behave
themselves, do their job, sweet to customers and coworkers, and cause no
problems. The second the manager goes on vacation or goes home, suddenly
I'm doing 99% of the work because I am flawed with a responsible
attitude while my coworkers sit in a corner doing crossword puzzles,
ignore customers, talk to their boyfriends for hours on the backroom
phone, and say they will come right back to be absent for hours. The
only cure to the Manager Effect is to show up unannounced and poke your
nose around every corner uninvited. That is like my job now, we stay on
our toes because the owner often unexpectedly appears.

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