Calming down

Hey there. It took a day to get get over the thing my coworker did on Sunday night. Let's just say I could physically feel the steam rising out my face from my rage exploding inside of me. Another coworker says he is socially inept and never figures out when his coworkers are mad at him. He figures out when I'm infuriated. I must act like his wife or something for him to pick up on my social cues instantly. I took deep breaths to calm down. Ripping into a man just makes them defensive and nothing is accomplished. I learned that trick from Oprah. Breathing deeply when highly stressed does work.

Anyway my coworker's crime Sunday night: When I was helping a customer and he was on the phone with his wife, the phone rang. I heard him ask me to get it because he was already on the phone. I grabbed it and tried placing the person on hold. She quickly asked her question and I answered it. I then ask my customer his answer again since I was interupted in the middle of my question and didn't hear his answer. Later, I casually asked who he was talking to earlier and we ended up debating what happened. He heartily denied telling me to get the phone. He said he was going to get it, but I grabbed it instead. I said, I must be losing my hearing. It took until now to get over the anger.

Few things make me angry at work, but my coworkers ignoring customers during their personal phone calls really ticks me off. He is lucky I didn't snap at him in front of my customer to get the phone. I do have control over my temper. In the real world there are often severe consequences to losing one's temper. I better go to bed. Post later. Bye!