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Saturday, February 26, 2005

Working woes

Hello again. Trouble is brewing at work. First this week a chair broke. A bolt fell out and was replaced. Two days later, someone steps up on the footrest to hear a loud snap. He doesn't want to go to a hardware store to buy a new bolt and list it under paid out. Nor does he wish to leave a note explaining the chair is broken. Well you can probably guess what happened next. The person working the next day crashes when she stepped up on the footrest with a bolt missing. They were steaming when the night shift comes in. One coworker burst out laughing listening to the story and explained that she told him to leave a note, like 40 times. He does not work until tomorrow, so he will receive his tongue lashing in the next 10 hours.
We also had a change in policy. A customer flipped out on one of my coworkers over us not taking debit cards. He calls the home office and the home office makes our owner back down to accept debit cards. We shall see what fruitcakes come in now. Our system had to be readied to take the cards so we did not start until today. Plus it is a temporary wait and see what happens time period. Which means the first customer screwing the boss out of money will cause this privaledge to be permanently revoked again. We have not take debit cards over 8 years.
Something like this also happened at another car rental. They took the debit cards until the owner had it with people not paying for their rentals. So he threatened all the employees with making the employee who has a debit card not go through to pay for the owed amount. So the employees were too scared to take them after that. The only one who accepted the cards was the owner's wife. Well, then another unpaid rental episode occurred so he stopped taking them at all. Recently though, they will accept the debit card with a return ticket proof. Which means local people can't use a debit card, only tourists flying back out.
Unfair you say? One new coworker commented how the boss could make so much more money if he took debit cards. We said the boss can also get screwed out of a lot more money too. If you are curious, people who have outstanding balances go on the Do Not Rent List, which means they can not rent from that company chain anywhere in the country (every company has one), and their bill gets turned over to a collection agency. So one does not just get out of paying for their car rental. Just like one does get away with not returning cars. They are reported stolen to the police or impounded by the police when they find them abandoned in ditches. Guess who pays the impounding fees? That is right, the customer's credit card. And they are placed on the Do Not Rent List. Post later. Bye!

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