I'm in hell

The battle with my phone company rages on. Last month, I looked at my phone bill to find a company charging me for voicemail service. I never heard of this company and screen all calls with an answering machine. The day I supposedly accepted this service, I was not home. I live alone so no one else would answer the phone. Needless to say I have no voicemail service. After trying to contact this scammer 3 times to only listen to a voicemail message, I contacted my phone company for the third time. The operator removed the charges after I demanded to know how I am suppose to get these charges removed by the scammers if I can't speak to them.
This month I see the charge again. I email my phone company (over New Year's weekend) to get the run around and firm declarations that only the scammer company can remove the charges. They do business with many companies to benefit us (yeah right, I think they receive a kick back), place their charges on my bill for my convenience of paying 1 bill (sell that b.s. someplace else, it does not work here), and can not tamper nor remove other company's charges. The third email gave more beneficial advice. I called the stated number to freeze my account from unauthorized charges. It is sad that I have to threaten to cancel my phone service before I get help. Guess what, I get a busy signal all four times I call this number.
Next step, look up the Better Business Bureau's website. They need a physical mailing address or phone number that is not toll free in order to contact the business I have a dispute with. All that is on my bill is a toll free number. I do notice a website for the company. No address there either. I fill out the form to lodge my complaint and include the statement at the top of the bill in bold print stating unpaid bills (even if the phone company removes them) will be sent to a collection agency. I demand the billing to stop and service cancelled or I will take this problem to the BBB. I email my phone company for the fourth time asking for this scammers address to trouble the Better Business Bureau with my complaint, if necessary. I next think to go to the BBB site again to look up other consumers complaints on this scammer. GUESS WHAT. This gets even better. The company who is scamminng me had an address and phone number listed, but the company no longer exists. The address and phone #s the BBB possessed are no longer valid. It suggested seeking legal council to complain about this company. Wonderful!
I send another email to the phone company informing them that the BBB says the company they do business with is nonexistant, yet is billing me for things I never accepted. Of course I had to thank them for dealing with a fraudelant company that is impossible to get ahold of. We shall see what happens next. I guess God has decided I am not under enough stress. I would think 2 deaths in the family right before Christmas made me depressed enough. Guess not. Post later. Bye!