Customers

Winter is just lovely with mountains of ice and snow. Too lovely for our lazy customers to scrape a little ice and snow off their windshields so the wipers will work. They come in complaining there are streaks (ice on wiper does that), the wipers are shot and need replacing (ice just needs to melt), wipers won't move (frozen to glass and an ice scraper we provide removes it), and more complaints not being able to see well when trucks fly by (do you think I saw through mine yesterday?). They demand car exchanges which does not really solve the problem of ice and snow covering the windshield. Sorry if I sound rude, but do these people really think they won't have the exact same problem with another car? My coworker has informed many that the wipers can be lifted up to scrape underneath, though she calls it bending instead of lifting. My apologies to be the one to inform people that cars are machines that do not work so well in below-freezing temperatures. If you can not handle frigid weather (I have seen passengers bring up their bags wearing shorts), I beg you to stay at home where it is warm. You will be doing both of us a favor. There, I got that off my chest. Post later. Bye!